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Skills

  • Wine pairings
  • Employee mentoring
  • Inventory management
  • Employee training
  • Multi-Task Management
  • Safe food handling
  • Produce knowledge
  • Procedure cuisine familiarity
  • Flexibility
  • Computer application knowledge

Work Experiences

  • Checked prices and placed orders for food, kitchen appliances, and supplies.
  • Achieved a 27% customer satisfaction score by maintaining high-quality food preparation and attention to guest concerns.
  • Was in charge of overseeing food preparation and ensuring that safety protocols were followed.
  • Food preparation activities, such as workflow optimization and performance reporting, were planned and organized by me.
  • Achieved a 68% improvement in product freshness.
  • Assisted wait staff and other members of the team in completing tasks.
  • Aided in reducing food waste by 41%.
  • Was in charge of coordinating and organizing all of the restaurant's inventory.
  • Collaborated with chefs to create promotional menu items.
  • Bought food and built strong relationships with vendors.

Summaries

  • Proven leadership skills and extensive knowledge of the food and beverage industry.
  • Gourmet meats, cheeses, and specialty items are all familiar to me.
  • Developed a rapport with management and staff by providing excellent service and engaging in personal interactions.
  • Fast learner with exceptional interpersonal and communication skills, exceptional multitasking ability, excellent problem-solving techniques, and a keen eye for detail.
  • Work as a grocery store cashier with a marketing background and a passion for providing excellent customer service.
  • Ready to take on new challenges with a role in the method industry.
  • To handle demanding performance reporting needs while maximizing customer service standards, effectively manage personnel and business operations.
  • Food Service Team Member is a focused Food Service Team Member who excels at multitasking and providing prompt and courteous service to all customers.
  • Food Service Team Member is a multi-talented Food Service Team Member who is consistently rewarded for planning and operational improvements.
  • Extremely skilled at prioritizing responsibilities in the face of changing deadlines.

Accomplishments

  • Monitored
  • Developed
  • Reduced
  • Resolved product issue through consumer testing.
  • Elected to oversee expansion of store into Chicago.
  • Proposed
  • Researched
  • Named Employee of the Month, system.
  • Helped store maintain a 4% customer satisfaction rate on secret shopper surveys.
  • Documented and resolved framework which led to metric.

Affiliations

  • Culinary Institute of America Alumni Network
  • International Foodservice Editorial Council (IFEC)
  • Center for Food Action (CFA)
  • Society of Human Resource Management
  • Jaycees
  • International Foodservice Distributors Association (IFDA)
  • International Caterers Association (ICA)
  • International Council of Nurses
  • Association for Supply Chain Management (APICS)
  • Association for Computing Machinery

Certifications

  • Project Management Professional (PMP)
  • Basic Environmental Safety Certification
  • Certified Business Analysis Professional (CBAP)
  • Responsible Beverage Service Certification (RBS Certificate)
  • Foundations of Food Production and Service Certification
  • Certified Protection Officer (CPO)
  • SafeServ certification: Food Handling
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Public Accountant
  • Certified Culinary Professional (CCP)

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