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Skills

  • Meat slicing expertise
  • Fluent in Mandarin
  • Standard equipment
  • Service-oriented mindset
  • Budgets
  • Service-oriented
  • Excellent customer service
  • Health codes compliance
  • Food and beverage pairing
  • Produce knowledge

Work Experiences

  • Collaborated with chefs to create promotional menu items, which drove a 42% increase in orders during the promotional period.
  • Increased customer satisfaction by following standard recipes and making adjustments based on individual customer needs.
  • Conducted regular inspections of preparation and storage equipment to evaluate and maintain performance for cost-effective and safe operations.
  • Collaborated with delivery teams.
  • Achieved a 68% improvement in product freshness.
  • Assisted with revamping food storage procedures.
  • Assisted food service management.
  • Kept the kitchen clean and sanitary by following proper procedures and cleaning surfaces and equipment on a regular basis.
  • Achieved a 31% customer satisfaction score.
  • Achieved a 27% customer satisfaction score by maintaining high-quality food preparation and attention to guest concerns.

Summaries

  • Work as a grocery store cashier with a marketing background and a passion for providing excellent customer service.
  • Food Service Team Member with a strong work ethic, interpersonal skills, and experience in customer service.
  • Food Service Team Member is a resourceful Food Service Team Member who excels at creating memorable dining experiences.
  • Grocery Store Clerk was responsible for keeping the store clean, safe, and well-organized in order to appeal to customers.
  • Bakery Clerk with 11 years of experience baking and decorating cakes, cookies, and pastries.
  • Food Service Team Member with experience working in category restaurants and cafes who is goal-oriented.
  • Fast learner with exceptional interpersonal and communication skills, exceptional multitasking ability, excellent problem-solving techniques, and a keen eye for detail.
  • Experienced bartender with a track record of success in all aspects of restaurant management.
  • Grocery store associate who has worked in both the bakery and the prepared foods departments.
  • Food and wine pairing is something she excels at.

Accomplishments

  • Solved
  • Documented
  • Design: Responsible for creative design for prominent framework.
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Guided
  • Business Development: Initiated two key partnerships which resulted in standard revenue growth.
  • Awarded "Outstanding Employee" in 2024.
  • Established
  • Marketing: Implemented marketing strategies which resulted in process growth of customer base.
  • Managed

Affiliations

  • Professional Food Managers National Registry
  • Association of Information Technology Professionals
  • National Dine Safe Certification
  • Food and Beverage Association of America (FBAA)
  • International Caterers Association (ICA)
  • Produce Marketing Association (PMA)
  • School Nutrition Association (SNA)
  • Jaycees
  • Retail Bakers of America (RBA)
  • International Food Information Council Foundation (IFIC)

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Salesforce
  • OSHA: Food Handling
  • Alcohol Server Training Certification
  • Food Defense Certification
  • Certified Professional in Food Safety (CP-FS)
  • Cisco Certified Network Associate (CCNA)
  • CompTIA Network+
  • Food Safety HACCP for Managers Certification
  • Certified Business Analysis Professional (CBAP)

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