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Jamie H.
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Skills

  • Business operations
  • MS Office
  • Microsoft applications proficiency
  • Organization
  • Team management
  • Operational improvement
  • Project organization
  • [Type] equipment
  • First Aid/CPR
  • Relationship development

Work Experiences

  • Increased the team's revenue by over $[Amount] in sales.
  • Gave product demonstrations to highlight features and refocus objections on the positive aspects of the product.
  • Completed sales in excess of $[Amount] with a near-zero error rate using a POS system.
  • Talked to customers about [Product or Service], outlined restrictions, and educated them on policies.
  • Helped customers by answering their questions and completing their requests.
  • Assisted customers in locating and selecting merchandise in any store department.
  • Was in charge of issuing receipts and processing refunds, credits, and exchanges.
  • Helped customers sign up for store loyalty programs and explained the benefits in detail.
  • Restocked the sales floor and reorganized the shelves, racks, and bins for a cleaner look.
  • Helped drive high customer retention by providing accurate information about promotions, customer programs, and products.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the [Industry] industry's success.
  • With extensive customer service and sales experience, this Sales Associate is highly motivated.
  • Dedicated to learning, growing, and succeeding in [Industry].
  • Retail professional with exceptional sales skills, a service-oriented personality, and an analytical approach to resolving customer issues.
  • Clear understanding of [Task] and [Task] as well as [Skill] training.
  • Relationship builder who is dedicated and dependable, with strong organizational skills and a strong work ethic.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the [Type] business.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Costs were consistently reduced while profits were increased.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Supervised team of [Number] staff members.
  • Collaborated with team of [Number] in the development of [Project name].
  • Documented and resolved [Issue] which led to [Results].
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • National Association of Social Workers
  • Freemason
  • Lions Club
  • American Society of Safety Professionals
  • Jaycees
  • Toastmasters
  • Project Management Institute
  • Association for Supply Chain Management (APICS)
  • American Medical Informatics Association
  • Association for Computing Machinery

Certifications

  • Google Certified Professional Cloud Architect
  • Certified Business Analysis Professional (CBAP)
  • Certified Public Accountant
  • Cisco Certified Internetwork Expert (CCIE)
  • Apple Certified Associate (ACA)
  • SHRM Certified Professional (SHRM-CP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Network Associate (CCNA)
  • Salesforce
  • ServSafe

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