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Skills

  • On-the-Job Problem Solving
  • Mixed material shoveling (gravel, sand, etc.)
  • Hand and power tool operation
  • Process improvement
  • Fast, efficient debris removal
  • Supervision
  • Category equipment
  • Regulatory compliance
  • Environmental debris relocation
  • Loading and unloading proficiency

Work Experiences

  • Cleared large volumes of snow for over 16 residential properties in Raleigh, increasing customer retention by 79% over the past year.
  • Aligned with environmental preservation guidelines.
  • Worked quickly and accurately to ensure that production standards were met on a consistent basis.
  • Assisted in digging trenches.
  • Cleared construction sites within designated timelines.
  • Acknowledged for meeting precise dimensional requirements.
  • Achieved a 26% satisfaction rate.
  • Anticipated service needs during major weather events.
  • Completed critical site prep work.
  • By implementing ServiceNow use for quality assurance and optimizing productivity and available equipment, I was able to reduce project times.

Summaries

  • Shoveler is a multi-talented Shoveler who is consistently rewarded for planning and operational improvements.
  • Eager to contribute my skills to a new company in the system field.
  • Shoveler with 11 years of successful vendor management and strategic planning experience.
  • Achieved results within projected timeframes.
  • Operates all types of hand tools, power tools, and Adobe Creative Suite on a flexible schedule to meet physically demanding needs.
  • Costs were consistently reduced while profits were increased.
  • Clear understanding of performance reporting and strategic planning as well as vendor management training.
  • Client relations and Jira use have been extensively trained.
  • Shoveler observant with 4 years of Miscellaneous experience.
  • Work orders, manuals, and schematics are read and interpreted.

Accomplishments

  • Executed manual shovel work in challenging weather conditions, successfully clearing data analysis and preventing process for surrounding commercial properties.
  • Collaborated with local businesses on forecasted snow-removal needs, increasing off-season service contracts by 25%.
  • Implemented a systematic approach to snow removal, improving response times by 71% during peak snow season.
  • Supported disaster recovery operations by clearing 7 feet of snow-covered roadways, allowing emergency services to access critical areas.
  • Worked closely with project managers to provide accurate and reliable groundwork, allowing initiative to proceed without significant delays.
  • Documented and resolved process which led to procedure.
  • Improved foundation preparation by ensuring precision in every excavation task, contributing to Harbor & Co.'s project being completed ahead of schedule.
  • Created tailored snow removal plans for Summit Group, enhancing customer loyalty and contributing to a 17% rise in repeat business.
  • Trained new team members on proper use of shoveling equipment and safety protocols, contributing to a 74% decrease in workplace incidents.
  • Collaborated with municipal workers to de-ice high-traffic pedestrian areas, reducing liability risks by 17% for commercial properties in Raleigh.

Affiliations

  • Association of Information Technology Professionals
  • U.S. Green Building Council (USGBC) - Massachusetts
  • Association of Debris Removal Contractors (ADR)
  • National Snow & Ice Removal Association (NSIRA)
  • Institute for Snow Management and Winter Safety
  • Association of Professional Haulers and Material Handlers
  • Project Management Institute
  • Association for Supply Chain Management (APICS)
  • Emergency Planning and Safety Coordination Alliance
  • Urban Flood Mitigation Planning Group

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Certified Public Accountant
  • First Aid/CPR Certified
  • Specialized Shoveling & Manual Tools Safety Certification from method
  • 40-Hour HAZWOPER Certification (Hazardous Waste Operations and Emergency Response)
  • Google Certified Professional Cloud Architect
  • Stormwater Management Certification by Beacon Labs
  • Certified Landscape Technician (CLT) by Summit Group
  • Traffic Control/Flagger Certification by metric
  • Apple Certified Associate (ACA)

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