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Skills

  • Event sales
  • Budget Management & Optimization
  • Scheduling
  • Customer service excellence
  • Operational improvement
  • Effective client communication
  • Problem resolution
  • Business operations
  • Events logistics management
  • Networking

Work Experiences

  • Coordinated events across Phoenix.
  • Collaborated with marketing to promote wedding services.
  • Achieved Innovation Award recognition for event excellence in 2024.
  • Boosted team efficiency by 29% for teardown activities.
  • Was in charge of a 4 person onsite team, which included caterers, audio-visual technicians, and the facility management team.
  • Achieved a 73% reduction in last-minute cancellations.
  • Collaborated with event planners and suppliers.
  • Achieved a 75% success rate.
  • Created visually appealing and functional setups.
  • Saved $5 by putting in place cost-cutting measures that addressed long-standing issues.

Summaries

  • Accessed cost-saving opportunities.
  • Achieved 85% downtime reduction.
  • Strengths in client relations and cross-functional collaboration backed up by Miscellaneous training.
  • Achieved 30% success rate in delivering weddings.
  • Coordinated weddings and banquets across Portland.
  • Consistent 70% client satisfaction.
  • Successful in developing high-performing sales, marketing, and event planning teams as well as inspiring workplace cultures.
  • Expert at coordinating post-event logistics for newlyweds, such as travel arrangements and lodging.
  • Customer-focused event planner specializing in creating bespoke wedding experiences, reducing event overruns by 60% and guaranteeing an extraordinary client journey.
  • Boosted team efficiency by 71% %.

Accomplishments

  • Designed bespoke wedding experiences in collaboration with event planners and in-house teams, resulting in 81% client approval and referrals.
  • Spearheaded a marketing strategy in collaboration with the business development team, increasing high-profile wedding bookings by 67% in 2020.
  • Actively participated in cross-functional planning sessions to optimize event flow, increasing operational efficiency and reducing pre-event preparation time by 8 hours.
  • Developed a personalized venue styling package that increased client sign-ups for decoration services by 23%, enhancing overall event design.
  • Coordinated with technical teams for lighting, sound, and AV setups, ensuring seamless execution for over 11 events annually.
  • Collaborated with multi-departmental teams to execute over 13 weddings annually, reducing event-related errors by 51%.
  • Implemented a bilingual communication system (French) for international clients, enhancing guest experience and boosting testimonials by 85%.
  • Handled all aspects of vendor management, including initial outreach, contracts, and final payments, improving vendor relations and service quality by 19%.
  • Resolved product issue through consumer testing.
  • Incorporated client feedback into post-event assessment reports, leading to a 27% improvement in the quality of service provided in subsequent events.

Affiliations

  • National Association of Social Workers
  • National Wedding Planning Association (NWPA)
  • Green Wedding Alliance
  • Association of Information Technology Professionals
  • Meeting Planners International (MPI)
  • National Association for Catering and Events (NACE)
  • Certified Wedding and Event Planner (CWEP) - The Bridal Society
  • Certified Special Event Professional (CSEP) - ILEA
  • Certified Wedding Consultant (CWC) - ABC
  • Society of Women Engineers

Certifications

  • Certified Venue Professional (CVP) – Beacon Labs, 2024
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Event Management Professional (CEMP), Beacon Labs - 2024
  • Project Management for Events Certificate - Harbor & Co., 2016
  • CompTIA Network+
  • Certified Event Planning Specialist (CEPS) - Northwind
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA Security+
  • Wedding and Event Design Certified Professional - Harbor & Co., 2016
  • Certified Hospitality Sales Professional (CHSP), Brightline, 2021

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