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Skills

  • Behavioral observations
  • Hazardous items knowledge
  • Regulatory compliance
  • MS Office
  • Advanced TSA screening techniques
  • Cross-functional team coordination
  • Emergency drill leadership
  • Passenger wait time reduction strategies
  • Behavioral detection techniques
  • Process improvement

Work Experiences

  • Addressed security screening issues at Denver.
  • Moved around the facility and among customers to keep an eye on any potential security threats, such as method and system.
  • Collaborated with cross-functional teams and law enforcement agencies during emergency incidents, reducing response times by 26% and ensuring safety protocols were followed.
  • Achieved zero repeat incidents over three years.
  • Was in charge of ensuring the safety of transportation operations at commercial airports and train stations.
  • Collaborated with federal agencies.
  • Conducted security threat assessments.
  • Assisted in drafting security incident reports for submission to TSA headquarters, contributing to the development of new nationwide screening practices.
  • Conducted audits at procedure.
  • Ensured the safety of the traveling public by conducting explosives residue tests.

Summaries

  • With a decisive nature and sound judgment, I am an open and clear communicator.
  • Military veteran with vendor management and quality assurance expertise.
  • Maintains composure in stressful situations and when dealing with difficult people.
  • Achieved a 68% reduction in prohibited item findings.
  • Costs were consistently reduced while profits were increased.
  • Achieved 43% improvement in team compliance.
  • Adept at reducing equipment downtime by 46%.
  • Achieved zero-incidence recurrence over 18 months.
  • Systematic Supervisory Transportation Security Officer with over 17 machine-assisted and manual scans per hour experience.
  • Within Law Enforcement and Security, senior Supervisory Transportation Security Officer and outstanding performer in team leadership and stakeholder engagement.

Accomplishments

  • Partnered with airport leadership to promote a strong culture of safety and compliance, resulting in an Innovation Award from the TSA.
  • Collaborated with team of 9 in the development of framework.
  • Successfully trained 11 junior officers on enhanced safety protocols, reducing screening time by 26% during high-traffic periods.
  • Led a task force to upgrade security screening operations, resulting in Top Performer for operational excellence by the Department of Homeland Security.
  • Implemented risk mitigation strategies, reducing security breach incidents by 46% over 13 months.
  • Consistently met or exceeded all TSA security assessment metrics, contributing to Columbus being recognized as a national model for security operations.
  • Coordinated with human resources and federal agencies to implement discreet security screenings, preserving passenger dignity and privacy.
  • Identified and addressed high-risk security gaps, resulting in a 41% reduction in non-compliance incidents.
  • Reviewed and updated daily logs, reducing audit discrepancies by 32% and ensuring full regulatory compliance.
  • Trained newly hired officers in TSA regulations and best practices, accelerating onboarding by 79% and improving screening proficiency.

Affiliations

  • Rotary International
  • International Association of Fire Chiefs (IAFC)
  • Institutional Membership in ORSEC for Emergency Infrastructural Safety
  • American Red Cross Emergency Response Team
  • National Fire Protection Association (NFPA)
  • National Sheriffs' Association (NSA)
  • International Civil Aviation Organization (ICAO)
  • Security Industry Association (SIA)
  • National Homeland Security Association (NHSA)
  • International Association of Professional Security Consultants (IAPSC)

Certifications

  • Transportation Worker Identification Credential (TWIC)
  • Crisis/Disaster Management and Emergency Operations (FEMA Certified)
  • Security Incident Response Management (SIRM) Training
  • Advanced Passenger Complaint Resolution Certification - Austin or Cedar Works
  • TSA Security Threat Assessments Certification
  • First Aid/CPR Certified
  • Apple Certified Associate (ACA)
  • Advanced Weapons and Preemptive Detection Systems Training
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Protection Professional (CPP)

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