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Skills

  • Loss prevention
  • Proficient in MS Office
  • Promotional support
  • Conflict resolution
  • Excellent multi-tasker
  • Service-minded
  • Safe food handling
  • Order delivery practices
  • Excellent work ethic
  • Cheerful and energetic

Work Experiences

  • Learned Counter Person and Counter Person roles to provide skilled assistance to other sections during slow customer periods.
  • Assisted in increasing social media engagement.
  • Achieved consistent passing scores during standard health inspections.
  • Achieved no reported discrepancies.
  • Achieved 62% positive feedback in customer satisfaction surveys.
  • Provided excellent customer satisfaction by performing high-quality serving, cleaning, and stocking.
  • Properly labeled and stored food and fresh ingredients in the refrigerator or freezer to maintain freshness.
  • Provided product information and menu item explanations in consideration of dietary restrictions.
  • Accurately calculated tips among team members.
  • Assisted during promotional campaigns by distributing flyers and educating customers about deals, leading to 57% higher customer visits during the promotion period.

Summaries

  • Strong mathematical aptitude and a flexible schedule
  • Eager to put my strong food handling skills and aptitude for team leadership to use.
  • Counter Person who has a track record of consistently exceeding sales targets.
  • Clear understanding of process improvement and strategic planning as well as client relations training.
  • Friendly Counter Person looking to put 8 years of system service experience to good use and take on a new challenge.
  • Counter Person experience with 6 years of Customer Service experience.
  • Proficient in the use of method and procedure kitchen equipment.
  • Very knowledgeable about Tableau, as well as initiative competitors and offerings.
  • Strengths in project management and client relations backed up by Customer Service training.
  • Experienced Counter Person food service professional with attention to detail.

Accomplishments

  • Streamlined
  • Resolved product issue through consumer testing.
  • Increased
  • Ensured
  • Secured
  • Reduced
  • Framework Interacted with 8+ affiliate stations in US and Puerto Rico, ensuring reliable and high-speed delivery to residential and small-business customers.
  • Planned
  • Multi-tasking: Cashiered with two cash registers at once in tandem to maximize customer flow.
  • Completed

Affiliations

  • POS Systems User Group
  • Freemason
  • Culinary Aficionados Club
  • Toastmasters
  • Retail Industry Leaders Association
  • Jaycees
  • Small Business Owners Advisory Council (Hospitality Focus)
  • Association for Computing Machinery
  • Lions Club
  • Rotary International

Certifications

  • Certified Restaurant Manager (CRM) by framework
  • ServSafe
  • Salesforce
  • Certificate in Conflict Resolution from framework
  • Certified Customer Experience (CX) Professional from category
  • Certified Guest Service Professional (CGSP) by AHLEI
  • Retail Customer Service Training from program
  • Conflict Resolution in the Workplace (HR Certification Institute)
  • Apple Certified Associate (ACA)
  • SHRM Certified Professional (SHRM-CP)

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