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Skills

  • Bookkeeping
  • Supervision
  • Developing Tax Filing Protocol
  • Client service satisfaction improvement
  • Office administration
  • Operational improvement
  • Communications
  • Audit coordination
  • Communication via Phone, Email, and In-Person
  • Security awareness

Work Experiences

  • Managed a multi-line telephone system that handled over 12 calls per day on my own.
  • Achieved response time of under 6 hours.
  • Assisted in the discovery and resolution of system tax discrepancies which resulted in minimizing penalties totaling $9.
  • Assisted in the preparation of tax documents.
  • Aided in tax filing for multi-state filings by leveraging intricate knowledge of inter-state tax laws.
  • Was in charge of sorting and distributing mail correspondence between departments and personnel, as well as parcel packaging, preparation, and timely shipping.
  • Analyzed taxpayer submissions for discrepancies.
  • Communicated tax information via phone, email, and in-person meetings.
  • Assisted in the discovery of tax discrepancies.
  • Was in charge of collecting, sorting, distributing, and sending mail and packages.

Summaries

  • Achieved a 76% reduction in processing times.
  • Costs were consistently reduced while profits were increased.
  • Detail-oriented Tax Information Aide with essential skills in corporate event coordination, planning, and management, as well as travel and venue accommodations.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Task prioritization, organization, and workflow optimization are all skills she possesses.
  • Expert and knowledgeable in security, service, and clerical requirements.
  • Positive and upbeat personality with excellent relationship-building skills.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • When entering framework data and assisting colleagues with project management and process improvement, be meticulous and precise.

Accomplishments

  • Conducted in-depth reviews of tax documentation for 14 clients, ensuring compliance with IRS statutes and preventing penalties by 35%.
  • Designed tax planning strategies that assisted 12 businesses in reducing overall tax liabilities by $9.
  • Collaborated with team of 6 in the development of standard.
  • Revised and filed tax return amendments that resulted in 35% of clients recovering additional credits worth a total of $16.
  • Developed a streamlined process for managing client tax documentation, reducing filing errors by 80% during metric.
  • Produced quarterly tax reports for over 7 business clients, ensuring timely submission with 51% compliance to IRS deadlines.
  • Created and implemented tax prep checklists, increasing the efficiency of document review processes by 73%.
  • Verified and cross-referenced tax data entry for over 12 clients, achieving 61% error-free return submissions.
  • Conducted training on the tax return preparation process, reducing errors in client submissions by 31%.
  • Regularly interfaced with the IRS, resolving client disputes and achieving successful outcomes in 15% of cases.

Affiliations

  • National Association of Tax Professionals (NATP)
  • American Medical Informatics Association
  • Council for Electronic Revenue Communication Advancement (CERCA)
  • Association of Certified Fraud Examiners (ACFE)
  • State Society of Certified Public Accountants (CPA Society) Colorado
  • National Conference of CPA Practitioners (NCCPAP)
  • Certified Financial Planner Board (CFP Board)
  • Tax Executives Institute (TEI)
  • Continuing Professional Education (CPE) Credits in Tax Law via Northwind
  • International Association of Administrative Professionals

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Management Accountant (CMA) - Institute of Management Accountants
  • IRS Form 2290 Certification - method
  • Certified Business Analysis Professional (CBAP)
  • Certified Financial Planner (CFP) – Financial Planning Standards Board
  • Accounting and Taxation Certification - Ironclad Systems
  • First Aid/CPR Certified
  • Forms 1040, 1099, and W-2 Preparation Certification - Cedar Works
  • Certified Tax Specialist (CTS) – Northwind
  • Apple Certified Associate (ACA)

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