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Skills

  • Customer service
  • Budgeting
  • Data collection and analysis
  • Stakeholder relations
  • Regulatory compliance
  • Staff training and development
  • First Aid/CPR
  • Operational improvement
  • Financial Management
  • Leadership development

Work Experiences

  • Built a scalable program evaluation toolkit used by 6 partners to assess program impact, which increased data integrity by 81%.
  • Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions.
  • Various events, such as tradeshows, seminars, and workshops, were used to engage prospects and customers.
  • Looked at current operations and market trends to see where improvements could be made and where opportunities could be capitalized on.
  • Led the company to a successful product launch and growth by developing an initial product roadmap and go-to-market strategy.
  • Used forecasting to figure out what changes needed to be made in the supply chain.
  • Increased employee morale and decreased turnover by 2%.
  • Boosted applications by 23%.
  • Oversaw a group of 2 method associates who dealt with the department's daily and complex requirements.
  • Collaborated closely with marketing teams to refine promotional materials, achieving an 65% growth in online engagement with prospective attendees.

Summaries

  • Professional who is both energetic and poised.
  • Dedicated to improving employee engagement and performance through training, monitoring, and morale-building.
  • Professional with over 4 years of experience as a manager for a $9 three years revenue-generating company.
  • Dynamic application of team leadership and performance reporting in a fast-paced business environment.
  • Ability to use sound judgment and independent decision-making skills to positively impact company success.
  • Costs were consistently reduced while profits were increased.
  • Summer Program Manager is a skilled Summer Program Manager who provides encouragement and feedback to help employees succeed.
  • Within Miscellaneous, senior Summer Program Manager and outstanding performer in client relations and project management.
  • Competent offerings, pricing, and market positioning, as well as demonstrated Workday expertise.
  • Forward-thinking manager with 18 years of manufacturing project management experience.

Accomplishments

  • Implemented post-program evaluation surveys, leading to actionable insights and a 85% improvement in future program planning.
  • Coordinated multi-day programs across multiple locations, ensuring alignment of objectives, consistent quality, and participant success.
  • Resolved product issue through consumer testing.
  • Developed a comprehensive training manual for new staff, reducing onboarding time by 58% and ensuring consistency in program delivery.
  • Managed a budget of $7 for all program activities, ensuring the effective use of resources and reducing unnecessary expenditure by 58%.
  • Created and led professional development training sessions for interns, contributing to a 56% conversion into full-time hires.
  • Introduced a digital registration system that streamlined the onboarding process, reducing administrative workload by 45%.
  • Created and facilitated leadership workshops for 2 interns, improving their core competencies in communication, problem-solving, and teamwork.
  • Improved program efficiency by implementing a performance analysis framework using KPIs that increased on-time task completion by 74%.
  • Successfully trained and mentored a team of 6 junior staff members, ensuring readiness for future leadership roles within the organization.

Affiliations

  • Career Development Network
  • Project Management Institute
  • Association for Experiential Education (AEE)
  • American Marketing Association
  • International Association for Public Participation (IAP2)
  • National Society for Experiential Education (NSEE)
  • National Career Development Association (NCDA)
  • Freemason
  • Association for Supply Chain Management (APICS)
  • Jaycees

Certifications

  • Social and Emotional Learning (SEL) Certification
  • CompTIA A+ Technician
  • Certified Diversity Executive (CDE)
  • CompTIA Network+
  • Conflict Resolution and Mediation Certificate
  • Diploma in International Summer Program Management Vantage
  • Certified Professional in Talent Development (CPTD)
  • Child and Youth Care Practitioner Certification (CYCP)
  • Certified Volunteer Administrator (CVA)
  • Strengths-Based Education Certification

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