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Skills

  • Strong verbal communication
  • Extremely organized
  • Consultative sales approach
  • Risk mitigation
  • Auto insurance
  • Market Analysis
  • Supervision
  • Inspection reviews
  • Process implementation
  • Quote information

Work Experiences

  • Completed the work outlined on the repair order with efficiency and accuracy.
  • Gave customers clear demonstrations of alarm systems so they could learn how to use each feature.
  • Had planned ahead.
  • Organized racks and shelves to keep the store looking nice, attract customers, and promote specific items.
  • Quickly identified problems and alerted Strategic Account Executive to any potential project delays.
  • Managed
  • Successfully led key projects that yielded a program.
  • Started it.
  • Daily fuel inspections, including preloading and quality control, were something I helped with.
  • Was in charge of receiving, storing, transferring, and dispensing petroleum fuel products.

Summaries

  • Design and development of successful system embedded software applications in the past.
  • In team leadership and stakeholder engagement, I'm determined and experienced.
  • Able to build strong relationships with C-suite executives.
  • Forming strategic contracts and agreements for key accounts and spearheading actionable plans to drive value is a collaborative Strategic Account Executive.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved $18 in new business.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Provided data-driven business recommendations to C-suite executives, increasing order size by an average of 48% across 11 major accounts.
  • Analyzed customer feedback and competitive data to tailor product offering, leading to a 25% improvement in client satisfaction and $3 profit increase.
  • Developed a structured client communication plan that enhanced client satisfaction metrics by 65% and improved the overall Net Promoter Score (NPS).
  • Resolved product issue through consumer testing.
  • Built custom pricing frameworks based on detailed market segmentation, resulting in 60% margin boost in strategic negotiations with enterprise clients.
  • Regularly collaborated with product and marketing teams to refine value propositions that resonate with target markets, resulting in $9 in new enterprise sales.
  • Directed post-purchase customer engagement campaigns, resulting in 26% improvement in upsell opportunities and a 55% increase in cross-sell revenue.
  • Documented and resolved program which led to framework.
  • Reduced sales cycle length by 11% by implementing a more effective discovery and qualification process aimed at aligning customer needs with company product features.
  • Drove customer success initiatives, resulting in retention rates exceeding 45% and delivered ARR growth of $16 from existing accounts.

Affiliations

  • Affiliate, Association for Strategic Planning
  • Volunteer Mentor, Sales Hacker Peer-to-Peer Learning Group
  • Vice Chair, Revenue Collective Denver Chapter
  • American Society of Safety Professionals
  • American Medical Informatics Association
  • Alumni, Global Customer Success and Account Management Summit 2019
  • Certified Negotiation Expert (CNE), National Association of Realtors 2017
  • Member, National Association of Women Sales Professionals
  • Member, Women in Sales Everywhere (WISE)
  • Participant, Strategic Enterprise Sales Leadership Summit Denver 2021

Certifications

  • Certified Public Accountant
  • Sandler Strategic Account Management Certification
  • Salesforce
  • Account-Based Marketing (ABM) Certification - Demandbase
  • Consultative Selling Certification - Beacon Labs
  • Cisco Certified Network Associate (CCNA)
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Certified Partnership Manager (CPM) - metric
  • Business Relationship Management Professional (BRMP)
  • Certified Strategic Account Manager (CSAM) - Brightline

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