Skills

Work Experiences

• Customized itineraries for high-net-worth clients generating over $[Amount] in upsell opportunities for premium experiences.
• Implemented automated travel alerts which improved communication with clients and decreased missed flights notifications by [Percentage]%.
• Trained new employees in consultation techniques.
• Increased overall profit from last-minute bookings by [Amount].
• Collaborated with cross-functional teams in [Location] and [Location].
• Reduced last-minute cancellation rates by [Percentage]%.
• Tracked travel trends.
• Advised first-time travelers on complex itineraries.
• Delivered revenue growth of $[Amount].
• Obtained exclusive discounts from [Vendor].

Summaries

• Independent Travel Consultant with over [Number] years of experience designing customized itineraries for premium clientele. Proven ability to generate upsell opportunities of over $[Amount] through exclusive partnerships and curated experiences.
• Skilled in team leadership.
• Skilled in luxury travel coordination and vendor negotiations.
• Knowledgeable of sustainable travel practices.
• Upsold premium packages for revenue growth.
• Adept at handling complex travel logistics.
• Independent Travel Consultant specializing in personalized travel advice.
• Drove [Amount] unique visits to travel websites.
• Negotiated preferential rates.
• Highly skilled in increasing customer engagement.

Accomplishments

• Developed product education seminars for [Type] travel agencies, resulting in a [Percentage]% increase in partnership sales within [Year].
• Managed booking and coordination for luxury travel packages, exceeding client satisfaction targets and increasing referral business by [Percentage]%.
• Delivered webinars on long-distance travel tips and best practices to [Number] travel agencies, resulting in a [Percentage]% adoption of advice and tools.
• Collaborated with travel technology providers to implement new booking software, reducing booking error rates by [Percentage]%.
• Collaborated with local guides and vendors to create bespoke experiences, improving trip personalization and client satisfaction by [Percentage]%.
• Designed efficient travel consultation workflows, speeding up the package creation process by [Percentage]%.
• Integrated feedback collection tools to fine-tune travel packages, which optimized product offerings and enhanced traveler experiences.
• Established strategic partnerships with [Type] tour operators, leading to [Percentage]% growth in cruise and resort booking sales.
• Implemented sales growth tracking tools that improved forecasting accuracy and contributed to a [Percentage]% YOY revenue increase.
• Boosted seasonal travel bookings by [Percentage]% by developing targeted promotional campaigns for off-peak travel destinations.

Affiliations

• International Air Transport Association (IATA)
• Association of Destination Management Executives International (ADMEI)
• Society for Accessible Travel & Hospitality (SATH)
• American Marketing Association (AMA) – Travel & Tourism Chapter
• Certified Destination Specialist (CDS), [Destination]
• North American Travel Association (NATG)
• Association for the Promotion of Tourism to Latin America (APOT)
• International Luxury Travel Market (ILTM)
• International Ecotourism Society (TIES)
• Virtuoso Member Travel Agency

Certifications

• Certified Travel Associate (CTA) by The Travel Institute
• Certified Corporate Travel Executive (CCTE) by Global Business Travel Association
• Business Travel IQ Certification by BTN Group
• World Geography for Travel Professionals Certification by American Travel Academy
• Amadeus Certified Travel Consultant
• Online Travel Agency Skills Program by [Institution]
• Sabre Software Specialist Certification
• Certified Leisure Travel Specialist (LTS) by Travel Leaders Network
• TRIPKIT Program for New Travel Agents by The Travel Institute
• Certified Specialist in Group Travel by Signature Travel Network