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Skills
- Quality assurance
- Policies and procedures
- Vendor interaction
- Team supervision
- Administrative support
- Marketing
- Business Strategy
- Cash Handling
- Travel coordination
- Brand success
Work Experiences
- Made a recording.
- Inspected the interior of the aircraft to ensure proper stowing of emergency equipment prior to, during, and after flights.
- Created
- Enforced lost and found procedures when missing items were discovered.
- Was in charge of loading and unloading aircraft cargo, including baggage and freight, as well as assisting crew members and passengers with their belongings.
- Reduced
- Had an excellent attendance record and was always on time for work.
- Consoled and reassured passengers during unexpected or stressful events such as flight turbulence and flight delays.
- Communicated with the ground crew, flight crew, and tow person via headset radio.
- Assisted in the research of local venues, restaurants, and tourist attractions in response to guest requests.
Summaries
- Business-savvy
- Focused, bilingual individual with a strong work ethic and experience operating heavy equipment.
- Service-driven
- Looking for a job as a flight attendant with [Type] airline.
- Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
- Responsible
- Looking for a job as a Concierge at a high-end hotel.
- Experienced [Job title] adept at building effective processes and obtaining reliable, accurate information for business decision making.
- Proven ability to run a [Type] front desk, keep customers happy, and resolve conflicts.
- Looking for a position as a valuable member of the flight crew with a US-based airline.
Accomplishments
- Collaborated with team of [Number] in the development of [Project name].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of [Number] staff members.
- Developed a new cleaning approach for guest bathrooms, which ensured better overall cleanliness and decreased time spent in each room by more than [Number]%.
- Developed and implemented a new and more effective process for cleaning the interior of planes which saved more than [Number] man-hours each month.
- Received [Name of airline]’s Perfect Attendance Award for not missing a single day of work in seven years.
- Documented and resolved [Issue] which led to [Results].
- Developed [Program Name] customer loyalty program, which became a model for hotels nationwide.
- Achieved $[Number] in hotel revenue within the first [Number] years of operation.
- Resolved product issue through consumer testing.
Affiliations
- Freemason
- Association for Computing Machinery
- Association of Information Technology Professionals
- Jaycees
- Toastmasters
- American Medical Informatics Association
- Rotary International
- Project Management Institute
- American Society of Safety Professionals
- Lions Club
Certifications
- Certified hotel administrator
- ServSafe
- Top Secret Security Clearance
- CompTIA A+ Technician
- Certified Public Accountant
- Certified Public Accountant (CPA)
- First aid and AED
- Certified Business Analysis Professional (CBAP)
- Apple Certified Associate (ACA)
- Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
Resources
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