Skills

Work Experiences

• Drove significant sales increases in [Type] and [Type] products by combining product knowledge, sales abilities, and customer relations skills.
• Talked to customers about [Product or Service], outlined restrictions, and educated them on policies.
• Provided each customer with top-notch, personalized service and courteous support to increase sales and customer satisfaction.
• Meticulously examined packages and labels for flaws or inaccuracies, resulting in a reduction in overall packaging errors of [Number]%.
• Helped customers sign up for store loyalty programs and explained the benefits in detail.
• Greeted customers with a smile and offered prompt and dedicated assistance.
• Was in charge of replacing damaged or missing products in a timely and efficient manner.
• Inspected them for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
• Kept the [Type] and [Type] areas clean, tidy, and professional in appearance to maximize worker efficiency and promote customer engagement.
• Assisted customers in finding merchandise and sizing and accessories.

Summaries

Accomplishments

• Supervised team of [Number] staff members.
• Collaborated with team of [Number] in the development of [Project name].
• Documented and resolved [Issue] which led to [Results].
• Resolved product issue through consumer testing.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Increased sales [Number]% over [Timeframe].
• Achieved status as one of [Number] top sales performers in the region comprised of [Number] stores.

Affiliations

• Freemason
• American Society of Safety Professionals
• International Association of Administrative Professionals
• Association for Supply Chain Management (APICS)
• Rotary International
• Association of Information Technology Professionals
• American Medical Informatics Association
• Society of Human Resource Management
• Society of Women Engineers
• Association for Computing Machinery

Certifications

• Certified Business Analysis Professional (CBAP)
• Cisco Certified Internetwork Expert (CCIE)
• SHRM Certified Professional (SHRM-CP)
• Cisco Certified Network Associate (CCNA)
• First Aid/CPR Certified
• CompTIA Security+
• Project Management Professional (PMP)
• CompTIA Network+
• Certified Public Accountant (CPA)
• Certified Protection Officer (CPO)