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Skills
- Incident reduction through process improvement
- IT compliance audits and reporting
- Cross-functional team collaboration
- Network architecture modernization
- Automation scripting for task efficiency
- Root cause analysis for incident resolution
- Niche compliance (e.g., GDPR, HIPAA) understanding
- Network security protocol implementation
- Third-party vendor management in IT projects
- Operational cost reduction through cloud solutions
Work Experiences
- Created custom automation scripts.
- Reduced project timeline by [Number] weeks.
- Managed a team of [Number] junior consultants during a successful enterprise system transformation using [ERP System], improving process efficiency by [Percentage]%.
- Refined IT operations processes.
- Conducted IT compliance audits for [Industry] clients.
- Collaborated with stakeholders to define IT requirements.
- Enabled reinvestment in core business processes.
- Successfully integrated [Number]+ third-party API solutions with minimal system errors, allowing enhanced service offerings in [Industry].
- Reduced potential technical debt by [$Amount].
- Improved overall SLAs.
Summaries
- Prevented costly breaches.
- Reduced cybersecurity vulnerabilities by [Percentage]%.
- Skilled in system optimization, with a history of leading [Number]-person teams to successfully implement ERP transformations and increase process efficiency by [Percentage]%.
- Executed cross-platform data integrations.
- Led the establishment of data governance frameworks.
- Deployed network security solutions.
- Supported compliance in complex regulatory environments.
- Proven ability to collaborate with wide-ranging stakeholders, translating business needs into robust, scalable IT solutions that accelerate growth and reduce friction.
- Managed software solution deployments.
- Improved operational efficiency across diverse workloads.
Accomplishments
- Partnered with junior developers and mentored them in new technologies, resulting in improved team skill growth and reduced deployment times by [Percentage]%.
- Coordinated multilingual communication strategies for IT consulting projects in [Location], creating streamlined interactions between international teams.
- Revamped wireless network infrastructure at [Location], resulting in a [Percentage]% improvement in connectivity speed, boosting overall productivity and user satisfaction.
- Led a [Technology]-based system overhaul for [Industry] firm, resulting in system uptime improvements of [Percentage]% following project completion.
- Directed a successful migration from on-prem to cloud infrastructure, reducing server costs by [Percentage]% over [Timeframe].
- Collaborated with DevOps engineers to optimize CI/CD pipelines, reducing deployment times by [Percentage]% and improving overall workflow efficiency.
- Documented system architecture for [Project Name], ensuring future scalability and ease of integration for [Technology] products.
- Developed custom automation scripts to manage [Type of Workload], cutting manual labor by [Percentage]% and speeding up project completion times.
- Supported the relocation of data centers in [Number] weeks, minimizing downtime through effective planning and risk management.
- Took ownership over a client network upgrade project, improving overall bandwidth efficiency by [Percentage]% while staying within budget.
Affiliations
- CompTIA A+ certified, completed in [Year]
- ITIL Foundation Certification acquired through [Training Program] in [Year]
- Member, Society for Information Management (SIM)
- Co-Chair, [Regional] IT Professionals Association
- Certified Ethical Hacker (CEH), credential offered by EC-Council
- Active in [Local Coding Bootcamp/Event] mentoring participants in [Technology]
- International Federation of Consulting Engineers (FIDIC) Certification in IT infrastructure
- Association for Computing Machinery (ACM)
- Certified Cloud Security Professional (CCSP), awarded by (ISC)² in [Year]
- Member, Cybersecurity & Infrastructure Security Agency (CISA) Affiliations
Certifications
- Amazon Web Services (AWS) Certified DevOps Engineer – Professional
- GIAC Certified Incident Handler (GCIH)
- Certified Information Systems Security Professional (CISSP)
- TOGAF 9 Certified
- Certified Kubernetes Administrator (CKA)
- Certified Blockchain Professional (CBP)
- ITIL 4 Certification – Foundation
- Amazon Web Services (AWS) Certified Solutions Architect – Associate
- Microsoft Certified: Power Platform Functional Consultant Associate
- Microsoft Certified: Azure DevOps Engineer Expert
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