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Skills

  • Food preparation
  • Invoice generation
  • Inventory management
  • Administrative support
  • Document scanning
  • Vendor interaction
  • Project management
  • Team Leadership
  • Product testing
  • Customer service excellence

Work Experiences

  • Worked with the parts department to get the parts I needed.
  • Exercised and practiced under the supervision of athletic trainers or professional coaches to develop skills, improve physical condition, and prepare for competitions.
  • Won
  • Made a proposal
  • Sought advice.
  • Responded quickly to customer concerns and resolved metric issues using vendor management and strategic planning.
  • Invented
  • Hired and mentored all new employees, as well as demonstrating the most effective ways to serve clients and guests.
  • Identified
  • Recommendation

Summaries

  • Looking for a position as a manager at a reputable hotel or resort.
  • Dependable and courteous self-starter and team player seeking to apply previous experience to a framework position with a forward-thinking organization.
  • Framework, metric, and procedure are all available.
  • Communicative and team-oriented, with HubSpot expertise.
  • Professional with over 5 years of experience in project management and process improvement initiatives across the enterprise.
  • Articulate
  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.
  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Looking for a hotel management position with a property that wants to grow.

Accomplishments

  • Led efforts to reduce breakfast buffet waste, implementing portion control measures that cut wasted food by 69%.
  • Managed cross-team collaboration between the front desk and kitchen staff, achieving a 72% boost in customer satisfaction for breakfast service ratings.
  • Established internal communication protocols to facilitate quicker breakfast service delivery, decreasing customer complaints by 46%.
  • Collaborated with standard to implement contactless payment and touchless menus, streamlining the checkout experience and shortening transaction times by 2 minutes.
  • Conducted and implemented quarterly cost reviews, reducing breakfast service operational expenses by 8 over 2020.
  • Developed and launched a digital ordering system for breakfast items, which resulted in 25% increase in take-out orders.
  • Implemented cost-saving kitchen renovations, reducing energy consumption by 26% and saving 9 annually.
  • Improved employee retention by 81% by creating and managing a flexible and fair shift scheduling program.
  • Increased sales 4% over 6 months.
  • Strategically adjusted breakfast pricing during off-peak hours, leading to a 41% increase in early-morning patronage.

Affiliations

  • Local Chamber of Commerce, attending meetings to collaborate with community businesses for joint promotions, such as 'Downtown Breakfast Specials.'
  • Active volunteer with the category, leading efforts for breakfast distribution and menu planning for healthier community feeding programs.
  • Food and Beverage Management Certification from framework, focusing on service standards, cost control, and kitchen operations.
  • Recognition in procedure for 'Best Breakfast Promotion,' for successful collaborations and customer engagement around seasonal events.
  • Attendee of Breakfast Innovations Culinary Workshop 2023, concentrating on health-forward and unique breakfast offerings.
  • Registered member of the Culinary Institute of America's Continuing Education division, exploring new techniques for breakfast menu creation.
  • Member of the American Culinary Federation (ACF), engaging with professional chefs on breakfast-specific menu optimization and sustainability.
  • Graduate of the Advanced Restaurant Marketing Online Course 2020, learning customer acquisition and engagement strategies with a focus on morning traffic.
  • Participated in 'Farm-to-Table Breakfast Initiatives,' coordinating locally sourced ingredients in ways that improved meal quality and community engagement.
  • Completed advanced training in Point of Sale (POS) systems 2017, including customization for high-efficiency breakfast operations.

Certifications

  • Google Certified Professional Cloud Architect
  • Health & Safety Level 2 (or higher) Certification
  • Alcohol Awareness and Responsible Beverage Service Certification
  • Advanced Customer Complaint Handling & Retention Certificate
  • Certified Professional in Food Safety (CP-FS)
  • Certified in Sustainable Restaurant Management Practices
  • SHRM Certified Professional (SHRM-CP)
  • First Aid/CPR
  • ServSafe Food Protection Manager Certification
  • Cisco Certified Internetwork Expert (CCIE)

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