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Skills

  • Operational improvement
  • Digital marketing strategy implementation
  • KPI tracking and performance measurement
  • Consulting
  • C-Suite collaboration and reporting
  • Customer retention strategies
  • High-volume recruitment strategies
  • Cross-departmental collaboration
  • Business Administration
  • Client Relationship Management Systems (method)

Work Experiences

  • Achieved annual savings of $10.
  • Adjusted regional strategies accordingly.
  • Devised creative sales and marketing strategies to help the company grow.
  • Used SEO strategies to create and launch marketing campaigns like category, process, and system packages.
  • Achieved a 84% increase in new business acquisitions.
  • Achieved a 71% revenue growth.
  • Accomplished this within the past year.
  • Collaborated with cross-functional departments.
  • Achieved a 59% reduction in operational costs.
  • By working together to develop integrated strategies, I was able to align organizational objectives with the company's mission, resulting in increased revenue, profit, and business growth.

Summaries

  • Achieved a 54% increase in market acquisition.
  • Costs were consistently reduced while profits were increased.
  • Strategic problem solver, change manager, and visionary executive with a track record of putting plans in place to meet current and future requirements.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Accomplished Branch Vice President recognized for driving a 61% increase in annual revenue through collaboration with the C-suite and strategic goal alignment.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Accomplished Branch Vice President.
  • Forward-thinking Senior Executive with a track record of success in Miscellaneous over the course of a 12-year career.
  • Achieved a 77% efficiency boost.
  • Clear understanding of stakeholder engagement and cross-functional collaboration as well as vendor management training.

Accomplishments

  • Created bi-weekly financial reports to track branch performance, contributing to a detailed understanding of cost structures and profitability trends.
  • Collaborated with the technology team to integrate Asana, resulting in a 57% improvement in operational efficiency.
  • Documented and resolved method which led to system.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led a framework rollout across Columbus, ensuring alignment with corporate strategy and contributing to 80% growth in customer satisfaction.
  • Increased revenue generation by 70% through the strategic implementation of P&L oversight techniques and real-time financial adjustments.
  • Established new corporate governance procedures, resulting in a 63% reduction in organizational legal liabilities across all branches.
  • Collaborated across departments to troubleshoot and resolve complex operational issues; resulting in process and increasing team performance by 26%.
  • Developed and executed high-volume recruitment strategies, successfully hiring and onboarding 2 new employees within a several months.
  • Continuous collaboration with customer success to ensure compliance with federal regulations, eliminating risks that could have cost upwards of $5 in penalties.

Affiliations

  • Consultative Sales Association
  • Sales Management Association
  • Project Management Institute
  • Association for Operations Management (APICS)
  • National Association of Sales Professionals (NASP)
  • Women in Leadership Association (WiLA)
  • Executives' Association of Greater Atlanta
  • Phoenix Regional Chamber of Commerce Executive Board
  • Project Management Institute (PMI)
  • Jaycees

Certifications

  • CompTIA A+ Technician
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Business Analysis Professional (CBAP)
  • Certified Public Accountant (CPA)
  • ServSafe
  • Certified Fraud Examiner (CFE) – Association of Certified Fraud Examiners (ACFE)
  • Certified Business Analysis Professional (CBAP) - method
  • Agile Certified Practitioner (PMI-ACP) - Project Management Institute (PMI)
  • Certified Financial Services Security Professional (CFSSP) process
  • Project Management Professional (PMP) – Project Management Institute (PMI)

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