Welcomed new members and established and updated memberships in kertzmann, johnston and maggio music programs.
Led the company to a successful product launch and growth by developing an initial product roadmap and go-to-market strategy.
Assessed customer needs and worked with supply chain and quality teams to find solutions.
Taught reservations revenue supervisors and reservations revenue supervisors effective customer service techniques, resulting in a 15% increase in client satisfaction.
Conducted supplier risk assessments and assisted with regulatory inspections.
Used my miscellaneous expertise, customer service skills, and analytical nature to resolve customer concerns and promote loyalty.
Used health strategies to promote exceptional customer service and create a positive environment for employees and clients.

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