Senior Travel Counselor Resumes

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Baron Bechtelar

Professional Summary

Accommodating Hotel Concierge proactive in helping guests choose the finest dining and entertainment options that usability has to offer. Dynamic Hotel Manager skilled in developing and training teams, effectively controlling costs and achieving YOY revenue and high guest satisfaction ratings in competitive environments. Expert communicator passionate about fostering a positive and results-oriented team culture. Sharp and energetic Travel Agent successful at troubleshooting and handling customer support issues in a timely manner. Bilingual and well-traveled with active listening, relationship-building, customer service and interpersonal skills. Sales-oriented personality and practiced communicator committed to working with a successful team. Looking for a position in a fast-paced agency environment focused on delivering the best client experiences.

Skills

  • Aviation and transportation
  • Customer service
  • Computer knowledge
  • Team oversight
  • Radio etiquette
  • Team building
  • Administrative tasks
  • Corporate compliance

Certifications

  • Certifications in first aid and CPR
  • First aid and AED certifications
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Top Secret Security Clearance

Work History

Senior Travel Counselor

July, 2018 to Present

Nitzsche, Lindgren and Bednar

South Edmund, Arizona

  • Increased market share by over money market account% YOY by mobile.
  • Improved customer service ratings through transmit.
  • Provided services efficiently and with high level of accuracy.
  • Greeted and welcomed all hotel guests with a smile.

Senior Travel Counselor

April, 2018 to May, 2018

King - Rempel

North Jeffry, Arizona

  • Overhauled existing technical systems through the execution of system upgrade from copying to home loan account.
  • Solicited feedback through questionnaires to evaluate levels of guest satisfaction.
  • Verified that personal and payment information on guest accounts was accurate and complete.
  • Escorted guests to assigned rooms, including transporting luggage and follow through with special accommodation requests.

Education

Environmental Control Technologies - Associate of Science

2017

Reynoldsport Community College

Reynoldsport, Arizona

High School Diploma

2013

Andersonside High School

Andersonside, Arizona

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Affiliations

  • Member, Small Business Association (2008 - present)
  • Member, Alumni Association
  • American Association of Health Plans
  • NSNA (National Student Nurses Association) active member, current
  • Sigma Theta Tau Honor Society of Nursing
  • National Association of Pediatric Nurse Practitioners

Work Experiences

  • Escorted guests to assigned rooms and transported luggage.
  • Verified that personal and payment information on guest accounts was accurate and complete.
  • Updated team members about changes in hotel products, services, pricing and policies.
  • Increased customer service ratings through personable service.
  • Collaborated with maintenance and housekeeping to achieve [Result].
  • Provided services efficiently and with high level of accuracy.

Summaries

  • Experienced Hotel Manager highly effective at launching full-service hotels on schedule and within budget. Natural leader committed to excellence in service.
  • Dynamic Hotel Manager skilled in developing and training teams, effectively controlling costs and achieving YOY revenue and high guest satisfaction ratings in competitive environments. Expert communicator passionate about fostering a positive and results-oriented team culture.
  • [Job Title] possessing comprehensive background in fine dining and hospitality desires a role at an upscale hotel. Courteous service professional with a strong dedication to exceeding expectations.
  • Enthusiastic tour guide with a passion for cultivating unforgettable experiences. Real people person with excellent organizational and public speaking skills. Looking to be the next great tour guide for [Company].
  • Hotel Operations Manager focused on driving company growth and revenue in fast-paced and competitive climates. Flexible problem solver with a positive attitude.
  • Sharp and energetic Travel Agent successful at troubleshooting and handling customer support issues in a timely manner. Bilingual and well-traveled with active listening, relationship-building, customer service and interpersonal skills. Sales-oriented personality and practiced communicator committed to working with a successful team. Looking for a position in a fast-paced agency environment focused on delivering the best client experiences.

Skills

  • Food and beverage services
  • Vendor interaction
  • Five-star hotel experience
  • Accounts payable and receivable
  • Guest accommodations
  • Payroll management

Accomplishments

  • Developed and implemented a new and more effective process for cleaning the interior of planes which saved more than [Number] man-hours each month.
  • Implemented strategic organizational systems and records management methodology to improve confidentiality, integrity, and availability of critical business data.
  • Attended various trainings and workshops and was rewarded with a job promotion as a result.
  • Discovered a new cleaning product that removed soap scum faster than the previous product in use in the hotel and cost [Number]% less, which saved the organization $[Number].
  • Implemented a new process which cut wait times for checking in by [Number]%.
  • Developed a new cleaning approach for guest bathrooms, which ensured better overall cleanliness and decreased time spent in each room by more than [Number]%.

Certifications

  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Association for Project Management (APM)
  • Certifications in AED and CPR
  • Certification in CPR and AED
  • Certified hotel administrator
  • First aid and AED certifications

Senior Travel Counselor Salary Range

Senior Travel Counselor salary in the US

$77,135

 min
$95,041

$121,209

 max

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